CRM Failure Settings:From Greed to CX Blooper(s)
Dear Customer (the message said), we request a minute of your precious time for valuable feedback. Help us improve. This SMS message had come in shortly after i had made…
3 Ignorables of CRM
Like all businesses, yours too hopes for revenue & profitability and the seller of CRM system fuels your hopes. He or She will show you all his fancy stuff, bells…
What if it had these 5 functions
It is said that average amount of time spent by users on WhatsApp on a weekly basis is 195 minutes (globally). It is also said that Indian users spend 98…